Park Royal Huatulco managed by Accor

Food, drinks, great customer services . Are give them 5. Hard working employees, in my own

Very good stay, excellent cleanliness and maintenance. The lobby staff were quite serious and lacked warmth in their service, the restaurant staff were the same, with the exception of Lucina and Rosy. The cleaning and transportation staff were always kind and cheerful. Despite that, we will definitely return.

Excelente

The rooms are big and comfortable. I cannot complain about the rooms at all. Plenty of storage space if you come with alot of clothes. Clean maintained. Water bottles restocked daily. Always enough towels. I had lead in room caregory giving me a view of a tennis court... I don't particularly like that the layout of the resort is so huge and requires a trolly to get around everywhere. I was on 8th level and it goes to 10 levels but no elevators. Resort architecture is unique design but i don't like having to rely on trolly to move around. I came in slow season so it was usually no issue to get on. In busy season i imagine it gets wild to try and get on. If you travel with a baby and a stroller like i did, it's very inconvenient. If you are someone with mobility issues, this is not a good resort for you. Food was most disappointing in buffet I've ever had in Mexico. I had food poisoning the whole week. Drinks from bars are not that great. For carbonated drinks they use pepsi brand and they tasted very off. Orange juice at bar tastes like tang mix...i felt like i was consuming in Cuba. If you know, you know.. Beach that is at resort is not great for swimming. Drive 12 minutes out to la entrega or Maguey or la crucecita and it's by far better for swimming. Some waiters not very professional. They lack proper customer service. Not alot of English speaking staff either. Pool on 7th floor nice to swim, but tempurature of water is too hot. Wouldn't return.