Ocean Sands Resort, Oceanfront, Virginia Beach by Vacatia

Location, pool and full size refrigerator.

This hotel was a great place to stay. I was relatively clean, great ocean view from the balcony, bed was comfortable, the indoor pool and sauna were GREAT, and the location was perfect to access all of the beach area venues. My only concern was the check-in confusion…..I booked through expedia, after a long hot motorcycle ride I get there to check in. They have my reservation, however they showed at I OWED a significant amount still for the two nights in the unit! I showed them my expedia confirmation which clearly states that the two nights and all taxes and fees has been paid for. After a long call by the front desk to the manager, they told me that there was a mix up and i now only owe taxes and fees, I dispute this, finally the manager that they phoned, comes out of his office, and try’s to explain to me how expedia just bought some company named hotels booking or something close to that, and that they use the 2nd company and they have been having trouble receiving the money from Expedia to the 2nd company to them. In the END the staff and manager were TERRIFIC, they waved all charges and said they would deal with it, but it was a long drawn out confusing and frustrating situation. Beware of this when booking.

Clean room, beach view.

Ocean Sands is a wonderful location on the beach. All the staff were friendly and very attentive to my needs. The room was very clean and the jetted tub was very relaxing. The pool area was clean and warm. I really enjoyed my stay and will return in the future!