Hotel Marina El Cid Spa & Beach Resort All Inclusive

Just got back from the El Cid Marina Beach. Pools were great. Room was clean. Staff helpful. Beware of the timeshare they try to sell. You will be stuck for 3 hours plus for a small promised gift. We loved our suite. Two separate rooms, one for my four teenage daughters and one for my husband and I. Three bathrooms and a huge kitchen table. Stove, microwave, etc. Great ocean view, however, every morning the trucks were out cleaning the sargassum. The smell was awful. The beach was unusable. It also didn't make sitting out on the balcony very enjoyable. The buffets were good. Just wish we could have gotten more restaurant reservations, and we tried getting these as soon as we checked in. The best restaurant to us was the Japanese. Excellent show and excellent food. If considering going to this chain in Puerto Morelos, I'd get the more upscale Ventus or Ventus Ha. Price is almost the same but more newer rooms. We did have a great family vacation. The only reason I may not return is how bad the sargassum looked and smelled.

I have been coming to Cancún for about 15 years now, and without exaggeration, the food and general service at this hotel are the best I have experienced so far. The only issue is the beach, which is full of seaweed. If that doesn't bother you, everything else at this hotel is great. A special thank you to all the chefs and managers of the restaurants — they are clearly doing an outstanding job!

Clean room, staff very helpful!

Family friendly resort with lot engaging activities going on with main marina pool. Staff are really working hard to keep the resort well and people entertained. This is my second visit and I can say that it’s different from my last visit. Very hard to get any reservations in dine -in restaurants. Food options were limited and not all bars were open. This could be due to off season but it does let down overall experience