Celenya Hôtel

First of all, Expedia was useless, we had an issue on check-in because I received a late notification of the required deposit and the helpline was automated. On the other hand, the receptionist from the hotel managed to solve my issue, but the APP should be clearer with the information. The hotel is very well located, 24hours reception and you can order food anytime. Only the cleaning could be better, from the day I checked in, the bathroom didn't look clean and always smell coming from the pipes. Plus, banging doors, so a bit noisy. The customer service was priceless, so that made it worth it!

good

I'm eating this five stars, but I do have some specific caveats that won't mean much to many people. The hotel is excellent. It's located between the train station and road where many buses stop, and much of the city of Toulon is walkable from here. My main caveat was about the WiFi. It's fast but restricted in some very specific ways, and a little unreliable in poor weather too. For most people this'll be fine, it's good enough to mitigate the dent in your roaming data. But I found myself unable to join audio calls via Discord, unable to to play multiplayer games on my laptop, and unable to connect to my VPN for more secure use. My job is to make trailers for video games, so I don't expect this to affect many people. But if you need to do some work in a laptop whilst here, you may end up bumping up against these odd limitations. With all that said, I'd recommend this hotel wholeheartedly. It's priced like an IBIS but it's a lot less anonymous, with friendly and helpful staff and clean rooms. I recommend a room with a terrace, they're not much more expensive than a regular room. I really enjoyed the extra space and the view.

The hotel itself was not bad and the people working there were all extremely lovely. It's probably the wrong category for us.