Hotel in 00044 Frascati RM, Italia
Hotel a 4 stelle
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A proposito di questa hotel
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel & Spa Villa Mercede offers 60 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 26-inch LCD televisions come with digital channels.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Hotel & Spa Villa Mercede offers 60 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 26-inch LCD televisions come with digital channels.
Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Frascati hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servizi
Ristorante
Aria condizionata
Piscina
Non fumatori
TV
Bagno
Bar
Spa
Balcone/Terrazza
WiFi/Internet
Minibar
Non sono ammessi animali domestici
Giardino
Servizi di lavanderia
Sauna
Bagno o doccia
Articoli da toeletta gratuiti
Asciugamani
Asciugacapelli
Mappa di 00044 Frascati RM, Italia
Camere disponibili
Valutazioni e recensioni
8 / 10Eccellente·set 2024
good modern place with beautiful view and great breakfast and restaurant. pricy for the room size...
8 / 10Eccellente·set 2024
Close to airport.
8 / 10Eccellente·mag 2024
Very clean and comfortable property. Good breakfast.
6 / 10Nella media·mag 2026
While the hotel may meet the very basic standards expected for accommodation, my overall experience was unfortunately quite disappointing. The facilities and amenities provided felt extremely limited and lacked the level of comfort and attention one would reasonably expect for the price being charged.
What stood out most was the apparent focus on generating additional revenue rather than prioritising genuine customer satisfaction and hospitality. Many aspects of the service felt transactional, with little effort made to ensure guests felt valued, welcomed, or properly looked after during their ( I was charged €2.50 for requesting an extra tea bag and also charged for bottle of water left in the fridge that is normally complementary).
Overall, the experience did not reflect good value for money, and there appears to be significant room for improvement in both service quality and guest experience.
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I più votati dagli ospiti
8,4
(378 Valutazioni)
"Very clean with good facilities. A better food option would be good for a quick meal. Male staff need to smile and look like they want to be there!"
ColinNon perdertelo! Prezzo e disponibilità potrebbero cambiare
