Lotte Resort Sokcho

First of all, the staff were really professional and nice. The viewfrom the room was great, too. One drawback is that I wish I could have known in advance on the website that I needed to wear aqua shoes to enter the infinity pool. Also, I didn't quite understand why the check-in process starts at 3 PM. Even if entering the room is from 3 PM, I wish I could have checked in earlier.

Location was great. Variety of amenities for all ages.

Pros: Rooms were very nice--spacious and clean. Convenient parking Convenient to arcade Convenient to seven-11 Beautiful views of the water, although the walkway to catch the sunrise was blocked off for security. Cons: Had to pay for EVERYTHING--you had to buy water shoes to swim in the pool. I wanted to just sit with my family at the pool, but I would have had to buy water shoes to do so, so I didn't. Once you buy water shoes, you need to pay for towels and a chair by the pool. The pool looks much better in pictures...the water was pretty dirty and smelly. No coffee in the rooms or early morning available before 10 am. You have to buy canned cold coffee from seven-eleven and store in the refrigerator. Restaurants on site were empty so it made us doubt the quality and we went elsewhere.

It’s not a new building but is maintained and managed well. The staff members we interacted with (check-in, water park, front concierge, etc) were all very courteous and helpful. (Overall their English was not so fluent, so my husband had a bit of difficulty communicating, but not a big problem.) Spacious lobby and kids-friendly facilities. There were a lot of people with little kids, but it never felt crowded or chaotic. Rooms and bathroom had great ocean views. We enjoyed the beautiful paths around the hotel to walk around. I got the superior suit with 2 rooms and got to use the members lounge, which had an LP player and a beautiful view. The only thing I’m not too impressed with is their restaurant options and the quality of coffee/food. It’s nice that there’s a 711 store at the basement. Overall a great stay & I’d definitely come back.