Astoria Lucerne

Very clean large room for Lucerne. The bathroom was massive and very clean. The hotel overall almost feels like you are staying at a 5 star hotel. The staff was very friendly and helpful and about a 5 minute walk to the lake.

We had a lovely stay in Lucerne and the staff, breakfast, cleanliness and location of the hotel was terrific. Unfortunately there is a rooftop nightclub at this location that on the last night of our stay (4 nights, on a Saturday) played music at high volume until 3:00 am. We were 3 floors below the top so I can only imagine what it must have been like higher up. For $400 a night, this is completely unacceptable. Consider stopping. This was not happening the 3 nights before. Thump thump thump ka-thump. Thump thump thump ka-thump. Make it stop.

Very kind and helpful front desk staff.

The breakfast was a great spread, and well-serviced too. There were multiple locations for breakfast, we tried two, both were nice. There was multiple large groups staying at the hotel at the same time, but the breakfast went smoothly. The only issue was waiting for the single lift to go up and down. The rooms were comfortable. They give a complimentary water bottle every day (if you havent used it up, they wont keep another one). The location was very convenient. The Italian restaurant in the hotel was very nice, we had a great meal there. We were a family of 6 (along with a toddler) and had requested for our 3 rooms to be near each other, which was accepted on the hotels.com messaging service. But we were given rooms on separate floors/ buildings. It wasn't a problem as such, but it would've been more convenient to not keep traveling between the buildings and floors. Alex, from the Front Desk team assured us that next time they will ensure that this won't happen. Alex was also very helpful in arranging for our luggage to be transported to another city via a taxi service.