Hotel Eclat Taipei

It’s like staying in an art gallery. I’ve stayed here a 1/2 dozen times now

The room key was not very sensitive. It only works at a certain location of the key pad. I had to go to the lobby to complain and one staff came to show me how to use it.

Despite great service and staff (Cody, Tom, Pamela) at Eclat, our stay ended with a nightmarish checkout. The hotel was in a great location with unique decoration and good service. Cody was considerate, and his recommendations for places and events made our stay very rewarding. Tom made us feel at home, and Pamela was helpful with an early check-in and kindness. However, during checkout, Pamela demanded $500+ for a "missing" pen. We are used to dime-a-dozen Hyatt and Hilton pens. Since the pen was unmarked, the chance of it mixing with our belongings was high. We searched and could not find it. I assured Pamela that I would mail it if we found it. She insisted for the payment. I refused. The police were called, but they were 1.5 hours away. Not a good situation. My friend came back extremely mad and dumped all the contents of her purse on the counter; there was no sign of the pen. Later, she pulled the lining of her purse out to show nothing there.The pen popped out. The issue was resolved after 2 hours. Moral of the story: if you stay at Eclat, the first thing you do is put their pen in the safe. Who put $500 unmarked pen in a hotel room?

This hotel is centrally located in Taipei. It is in a really nice, safe, and quiet neighborhood. It is close to an MRT station in Daan. Once you enter the subway system, you can go just about anywhere in Taipei. Nice wine bar near by, and close to all the shopping and dinning central in Taipei. I love the small boutique feel of this hotel. Customer service is 5 stars plus. Rooms are extremely nice and comfortable. Breakfast is inexpensive and excellent. I have stayed 5 times in my time in Taipei.