Mayan Playa Bacalar

The lagoon view is spectacular from inside the rooms. You can swim and kayak from a few steps from your cabin. It’s a safe, private hotel. The staff were very friendly, helpful and always available to assist. They don’t have a restaurant only a small bar with limited access to order drinks but they will order food and deliver to your room promptly from local restaurants. Rooms are comfortable with great shower pressure, mini refrigerator, comfortable beds and AC that kept the room at a nice temperature at night.

Title: Our Little Piece of Heaven on Earth ⭐⭐⭐⭐⭐ My family and friends rented the entire resort at Maya Playa for four days, and it was everything we hoped for and more. Our goal was simple: relax, recharge, and spend quality time together. Maya Playa delivered on every level. One of my favorite touches was waking up each morning to fresh-cut fruit delivered by the staff. It was such a thoughtful gesture and a wonderful way to start the day. The team was incredibly attentive, and communication was always quick and seamless. No request was too small, and they consistently made us feel well taken care of. We also loved that amenities such as paddle boarding and kayaking were available for us to enjoy at no extra cost. It gave us the perfect balance of relaxation and adventure whenever we wanted it. Another highlight was the convenience of the tours. We booked an excursion, and the tour company picked us up directly from the property, making the entire experience effortless and stress-free. From the peaceful surroundings to the exceptional hospitality, Maya Playa exceeded our expectations. After just four days, it felt like we had discovered our own little piece of heaven on Earth. We left refreshed, happy, and already talking about our next visit. Highly recommended for anyone looking to truly unwind and reconnect with what matters most. 🌴☀️💙

The lake view beautiful , very peaceful, clean room, staff very friendly, and the air conditioning works good.

BEWARE!! Credit Card Fraud and False Advertising I was ready to leave a glowing 10/10 review, but unfortunately, I can’t recommend this property. My credit card was used fraudulently by a local restaurant— I use one card for hotel expenses and a separate one for meals and incidentals. The information of that card was only accessible to the property staff. The card was actually packed in my suitcase when I ate lunch at La Playita (suggested over and over to me by the hotel host). I’m currently in the process of reporting this to Profeco. Also, the property is NOT private beach as advertised. Despite marketing a “private beach” - they sell day passes to the public, turning the space into a crowded beach club until 6PM. As a guest, you don’t private have access to key amenities like the dock, and the peaceful, exclusive experience they promise just doesn’t exist. Be very cautious booking here!!