Room were clean and staff and owner were very nice to greet us on arrival, the location is very convenient an is right next to Bahia palace, just it’s on a small ally where no car can get on so you need to take your luggage inside and hotel doesn’t have any lifts and with bare minimum facilities. But with comfort and service the place makes up for it.

Quiet and clean. A full bar would be good, and the pool is not really usable.

We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.

Fair…Raid very dated. Needs updating. Bed was hard and bathrooms have no curtains so water every where. Hot water not dependable. Location was good. Highlight was the owner and staff, very helpful. Not sure there was value for the price. Do your homework. Cab drop off 3 minutes from Al Ksar entrance.