We couldnt have asked anything better. Great room amazing staff and easily walkable to the train, resturants and conveince store. Highly recommended

Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our group. Tip - if you don’t want to keep pushing the button to keep the water going har a shower in the onsen on the left. Location wise was great too - couple of minutes to the train (although up a very steep hill) and near lots of restaurants and the bus for the Snow Monkeys. Enjoyed our stay and would stay here again.

Excellent staff who spoke good English,

Great food and staff