Grand Horizon Luxury Boutique Suites

The staff were (again) super. The breakfast team were always welcoming and eager to help and Anna from reception was wonderful. The room was perfect. Mum is disabled and needs a scooter to get around, the lift access to each floor meant everything was available but the lower lift remises broken for our entire trip which meant reliance on taxis from the top or me dismantling and carrying it down the steps while mum had to stand. It wasn’t ideal but a huge thank you to the staff who helped a couple of times to carry it dow ln with me. It’s the second time this year at this hotel and the staff are excellent and the views are incredible. We’ve had a great stay! Thank you!

Wow Wow Wow!!! I saw Grand Horizon advertised last year and it had been on my radar for a short break without the kids. I booked this trip at Christmas and we have been looking forward to it since then. I genuinely cannot find fault with Grand Horizon, and cannot understand a lot of the negative comments in the reviews. This is our 4th holiday to Gran Canaria (6th in the Canaries) and hands down, this hotel is the nicest by far. There were plenty of staff around the complex, whether that be cleaning, or by the pool/at the bar. 24/7 reception/customer care team have been perfect from my initial enquiries in December, through to checking up if everything is OK during the stay. Notably, Yasmine and Sabrina are 5* personal concierge and answered any questions in a timely manner. One of the key selling points is amazing sea views being at the top of the mountain. We booked an Elite suite with private pool and we genuinely speechless when we arrived. The entire complex is spotlessly clean and built to a very high standard with super high quality finish. I’m usually ready to go home at the end of a holiday/break, but this time I’m genuinely sad to be leaving today. Beautiful hotel. Fantastic staff. Amazing views. Thank you again… I will be back soon! ❤️

Wow Wow Wow!!! I saw Grand Horizon advertised last year and it had been on my radar for a short break without the kids. I booked this trip at Christmas and we have been looking forward to it since then. I genuinely cannot find fault with Grand Horizon, and cannot understand a lot of the negative comments in the reviews. This is our 4th holiday to Gran Canaria (6th in the Canaries) and hands down, this hotel is the nicest by far. There were plenty of staff around the complex, whether that be cleaning, or by the pool/at the bar. 24/7 reception/customer care team have been perfect from my initial enquiries in December, through to checking up if everything is OK during the stay. Notably, Yasmine and Sabrina are 5* personal concierge and answered any questions in a timely manner. One of the key selling points is amazing sea views being at the top of the mountain. We booked an Elite suite with private pool and we genuinely speechless when we arrived. The entire complex is spotlessly clean and built to a very high standard with super high quality finish. I’m usually ready to go home at the end of a holiday/break, but this time I’m genuinely sad to be leaving today. Beautiful hotel. Fantastic staff. Amazing views. Thank you again… I will be back soon! ❤️

Very good place to stay