Rosewood Bangkok

I liked the room design. Like you’re in a home and not a chain hotel. Comfy bed and great shower. However, as with many hotel today, the light system was confusing and unnecessary. Too many setting and buttons and not straightforward. Also it seems AC is not independent so I froze several nights. Could provide things like fresh fruit daily and not just once. One suggestion to improve visibility and use in all lifts is to paint the words next to buttons in a contrasting colour. As of now it’s almost the same as the walls and hard to read, especially if you wear glasses. Restaurants are good service and quality except endless questions about food allergies which gets annoying. People can read and should and it feels like I’m being talked down to.

Everything was perfect

Top location and service.

My wife and I really enjoyed the hospitality, the professionalism of the staff and everything was just perfect. We stayed at the Hong Kong Rosewood before and the one in Bangkok is just different, more cozy... It was my wife's birthday, and the team at Rosewood was very helpful and proactive in helping me to arrange surprise flowers for her in our room. The planning and coordination was very swift and responsive and execution was simply more than perfect! We also really enjoyed the room, and the breakfast was amazing. The location is very convenient as the hotel is connected directly to the BTS station. The selection for breakfast was ample and the quality was very high. Overall, every staff we encountered was super friendly, always smiling and doing their best. The MD, Ms. Sandra Watermann... was very hands on, we always see her around greeting guests and even helping out during breakfast! We would go back again...