Mount Irvine Bay Resort

This facility offers truly beautiful surroundings and impressive views, creating an environment with strong potential. However, the property would benefit from targeted investment to address several infrastructure issues that affect the overall guest experience. I hesitated to provide this feedback because the staff were exceptionally courteous, attentive, and consistently went out of their way to accommodate us. Their professionalism and genuine hospitality stood out. Despite the facility’s current limitations, the quality of service and the overall atmosphere were positive enough that I would choose to return.

Breakfast menu was good. Friendly staff

We had a lovely stay at Mt Irvine Bay Resort. The staff at the front desk (including Sarah and Joel) were friendly and professional. The hotel is beautiful and well kept. The rooms were clean and comfortable and the bathrooms were modern. There was a slight musty smell to the room but this was not a problem. The pool and beach access were great.The beach was lovely and as a hotel guest we got chairs and umbrellas. The beach music was a nice peaceful level such that you can feel the vibes but enjoy the serenity. The one pitfall with the hotel is the restaurant. I wouldn't recommend it to anyone. The staff do work hard but most are not trained to provide quality customer service. Breakfast on most days was a tenuous process where you felt like you were annoying the staff if you asked for a menu. Some things they just could not explain. Eg. the special wad saltfish....saltfish and what? Or when i asked what an item on the dinner menu was. No explanation...but maybe a roll eyes. It's such a pity because the restaurant area is a feast for the eyes....just not the belly. Dinner there is a let down as well. Unfortunately there is no kids menu. The waitress said she was new so she was unable to give any explanation to the menu. They eventually found a drinks menu but the bartender seemed unfamiliar with the drinks. Our last day there the breakfast came quickly and was good. Overall we would defintely return to the hotel but we would not have lunch or dinner in the restaurant.

It is sad to see where Mt Irvine is at. A once vibrant hotel it’s now like a ghost town. No one there. No vibrancy. Water available for a few hours per day, no appealing meals. The entire hotel needs a lift in appearance but it is clear that its potential is still there. Hard to recommend the hotel in its current form. I was disappointed.