Lamp Light Books Hotel Sapporo

I loved my stay here, such a beautiful setting, a very central location but incredibly quiet hotel. I have only positive things to say

Room was on the small side but functional, lobby was a bit cramped coming in with luggage through the cafe area. Other than that no major complaints. Great location on the covered shopping street towards the calmer end with a lot of cafes and bars right outside.

- the book cafe was unique and its coffee was delicious. did not get to try their food options but i have no doubt they would be good given that they were always sold out. - restaurants and shopping are all within walking distance - staff super nice and helpful

Awful awful awful. Nothing positive to say about my stay. Very gimmicky. I heard great things about this hotel but was sorely disappointed during my stay. The room’s AC unit was installed backwards, meaning all the air was blowing into the bathroom. It was difficult to keep the room a comfortable temperature. The staff were miserable. Had an awful experience when I used their washing machine. Put my clothes in, the timer said 60 minutes for the wash cycle, I’d have to manually do the dry cycle afterwards. That was enough time to run to the close convenience store for a drink and lunch. Came back 64 minutes later and my clothes were gone, a note on the EMPTY washing machine that my clothes were removed because someone else wanted to use the machine. I understand I was late but FOUR MINUTES?! My clothes were tossed in a trash bag left on the counter for everyone to see my personal items. How embarrassing. The staff didn’t even want to give me my clothes because “they couldn’t prove they were mine” and wanted to begin laying out each article. What the f***?!?! In a public cafe setting, you want me to display my wet underwear for all to see?! I grabbed the bag with my wet clothes and went directly to my room What a genuinely horrifying experience. I would never ever recommend such a scummy place to anyone.