voco Guangzhou Shifu by IHG

All staffs are very helpful, special thanks to May Li

The hotel, rooms, staff, and the breakfast buffet were excellent! The staff were very attentive and I was praise their staff who spoke Cantonese and were most helpful during my stay. Thank you to May, James, and Jayden. May helped check my family and I in during our stay, James helped me make a dining reservation outside of the hotel, and Jayden helped us coordinate our rides to the airport. I appreciate the hotel hospitality and liked that the hotel offer Chinese soup or dessert soup every evening. As a Cantonese speaker visiting from the U.S, I really appreciated having staff who also spoke Cantonese help us. The breakfast buffet at the hotel restaurant was amazing, I would return to the hotel to eat there. High quality food and great chefs! The rooms are big, clean, and amenities were wonderful. The only down part was that my toilet was clogged twice during my 4-5 day stay, but the staff were quick to send someone up to help clear it.

Service from the staff was top-notch, everyone we dealt with was friendly and helpful. Special mention to: lady at check-in desk was very helpful and patient, room service staff paid great attention to detail. Self-service laundry is appreciated - however the payment system only works for locals (even though we had an Alipay account set up), so this could be improved. Also, the armchair/sofa in our rooms were stained and probably should be properly steam cleaned or even re-upholstered for a hotel of this price.

The perfect location to explore Guangzhou! We loved this area with amazing shopping just outside the door and a short walk to Shamian Island. We were surprised how peaceful, clean and quiet this part of the city was and it was the perfect location for a holiday with kids- we had a 2 year old. We spent day going into the middle of the newer part of the city and much preferred staying where we did at Voco. The rooftop pool was great as well as the gym and the buffet breakfast was spectacular. The staff were so lovely and so good with our toddler. Room was huge and a comfortable portacot was provided. Guangzhou was the perfect 4 day stopover on our way from NZ to Europe and we definitely want to come back for a couple of weeks next time!