Jozankei View Hotel

We stay here every few years and generally have good experiences. In the past it was packed with Chinese tourists but this time there were noticeably fewer. There was a junior high trip which made dinner/breakfast a little more chaotic but I’ve chaperoned that type of trip before and didn’t notice the kids were badly behaved or anything. The food was delicious and the room, while old, was clean. My biggest complaint is with the pools. One was closed and the other one limits the people that use almost all the slides and such to kids 120 cm and under. My 11 year old was pretty bored with nothing to do at the pool. They also used to have free rafts to float on, but no more. Some of the onsen were also under construction but there was still plenty of space. Could have dealt without the old Chinese ladies’s manners in the onsen but I don’t blame the hotel for that. Enjoyed checking out Shiroito waterfall (didn’t realize how close it was). Overall a good stay but not sure we will be back since next time my 7 year old will also be too big for all the pool activities. Price has also increased a lot in the past few years.

Had a lot of large bus tourist groups that were quite loud and overbearing in the hallways and lobby area. Some staff spoke limited English and couldn't understand our requests. Excellent area around the hotel, very walkable.

The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people.

excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!