Relais Vittoria Colonna

Great helpful staff that gave us directions, tips, and recommendations. Breakfast was pretty good too. Good location, not in the touristy part of Rome but still very accessible. Walking distance from the Vatican and from major shopping areas. We liked our room for the most part. The issues we had with the room were the following: 1) defective shower door - had a hard time closing it 2) wires mid-air across the balcony 3) one of the USB ports was not working 4) we had a smart TV but couldn’t even watch major sports games 5) the water they gave us was not clean. We saw things in the glass we poured.

First let me start off by saying that my first impression was a 5 star. Why? Let me tell you. Our flight into Rome FCO was delayed, therefore by the time I was to arrive at the hotel property was going to be after 7:00 P.M., and that's when the reception closes. THe hotel reached out to remind me of this policy. I informed them my situation and they sent me instructions on how to get into the property, which was very much appreciated. Upon arrival at the property (approx. 7:30 P.M.) to my surprise the employee that reached out earlier that afternoon was about to leave, but was so delighted to see me, she stayed and helped us with the check in, showed us the rooms (we reserved two rooms) and gave us a tour of the property. We were so appreciated of this. Thank you Lavinia for your warm hospitality. The rooms were very clean. The staff was incredibly friendly. No complaints about the staff. My only complaint is the breakfast. There was no variation. It was the same thing served every single day, and when you are staying at the same property this can be tiresome.

Very helpful staff, clean place, good breakfast.

Amazing stay all around. Accommodation was perfect and located close to the Vatican city. Breakfast was very good and staff was very accommodating