Hotel Futuro Bishkek

We stayed at this hotel for the second time and once again were very satisfied. The staff is attentive, friendly, and professional, always ready to help. The breakfasts are delicious and varied, with fresh, high-quality products. The rooms are spotless, and housekeeping is thorough and consistent. We will definitely come back again.

Staff is always incredibly helpful and the rooms are always very clean & comfortable

Always feel like a very welcome guest!

Right from the get-go when we were welcomed by the friendliness and professionalism of Dmitrii, who was on reception, we knew that this was going to be an enjoyable stay. The tea, coffee and tray bakes made available to us as we waited to check in was a nice touch, and Dmitrii’s ability to deal satisfactorily with our queries about the area and advice on what to do was exemplary. All hotels should have a Dmitrii on their staff: nothing was too much trouble to him. He really is a credit to the Futuro and his service with a smile cannot be faulted in any way. That’s no slight to Sergei and Ainagul, who were helpful in finalising our day’s outing and in arranging our taxi to the airport. I don’t think I’ve encountered staff so cheerfully customer-focused before, and they, together with the efforts of the cooking and cleaning staff, helped to make this possibly one of the very best hotel experiences we’ve ever had. The rooms were clean with everything we needed; the breakfast was varied and delicious; and, in short, the facilities offered were second to none. All in all, the Futuro is a hard place to fault, and is definitely on our to-stay list when we return to Bishkek next year.