Holiday Inn Express Hotel & Suites Natchez South by IHG

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Breakfast was good but the overall property was not well kept up. The rooms were very dusty and carpets need replacing. AC worked well in one of our rooms but not very well in the other

Nice place. Staff was good. Breakfast was good. Pool closed. No coffee maker in room. Good location. Overall good

The staff was friendly but housekeeping is severely lacking. We stayed 3 nights and no one ever came to replace our towels, make the beds, empty the trash or vacuum. Yet, they had the audacity to knock on our door a whole hour before checkout time after being M.I.A. the whole weekend. The first time we asked for fresh towels, we were told the policy was that we had to return our dirty towels to the desk in order to get new ones. We did that the 2nd night and a different person said that's not their policy. On day 2 we got back to the room and our keys didn't work because they only programmed them for 1 night instead of 3. Be advised if you have pet allergies this is not the place for you. It is a pet friendly hotel and our room smelled like mildew and wet dog when we arrived. It took quite a bit of Febreze to make it tolerable. I will say the lobby area was clean as well as the breakfast area, and the breakfast offerings were decent except for the rubbery eggs. Another positive is the location was very convenient to all our activities for the weekend. The pool looks like it's been shut down for some time. The cover was disgusting and the area around it looks abandoned and overgrown like they just gave up on it. The desk clerk said they have an arrangement with Hampton Inn next door to let guests use their pool. Unless there are some serious changes, I would not consider staying here again.