SureStay Hotel By Best Western Fernley

We arrived after dark, but had no trouble finding it. The check-in went smoothly & we were soon in our room. Good things included the breakfast, which was sufficient & well-prepared. There was a different meat each morning, which appears to rotate on a 3-day rotation schedule: ham, sausage & then bacon.Scrambled eggs, potatoes, the meat of the day, waffles and biscuits & gravy were the hot offerings, with a variety of breads & cereals available. Drinks included juices, coffee, tea, & cider The bed was comfortable & after 11 it was very quiet for sleeping. The room was spacious with plenty of closet & drawer space, a refrigerator, a microwave & a single-cup coffee maker. Iron,ironing board & hair dryer were provided. There were some negatives, including the fact the TV service was not in operation the entire 5 days we were there, though the Internet worked as expected. The bathroom had a couple issues: 1) the towel rack sagged; 2) the water temperature was totally inconsistent, by which I mean you would be in the shower in hot water, and then it would go cold. If you adjusted it to be hot again, then it would come back in scalding a few seconds later. 3) the paint on the ceiling was beginning to come off. The pool was refreshing, & was basically clean, but the paint appeared to be flaking off both the sides and the bottom of the pool. Housekeeping did not touch our room the entire 5 days we were there, except for exchanging towels the 3rd day when I requested it.

Breakfast was good! Lots of choices of what to eat and drink

Great breakfast, easy to get to, located very closely to other food places and there was a Walmart nearby just in case I needed anything (I didn't). Close to the freeway so that I could get back on the road in the morning. Room was clean and tidy. Staff were wonderful. I wasn't from the area and they were able to point me in the right direction and help me out more than once. Only had one issue come up and someone got on it as soon as I mentioned a problem. I felt heard and seen. If I'm ever heading through Nevada again and need a place to stop, I will definitely come back here.

Nice to stay at .staff was very nice