Hotel Merkur Interlaken

Both receptionists were excellent. The young lady, Maryam from Spain, was very polite and pleasant. The gentleman who works in the morning was also extremely helpful and knowledgeable — he can guide you anywhere with full information and clear directions. The hotel provides free local transportation tickets within the city and a 10% discount for the Harder Kulm funicular. It is located directly in front of the train station, with 15‑minute free parking available for unloading luggage or passengers. All essential amenities are within 20–50 meters, and full‑day parking for CHF 8 is conveniently located across the station. Breakfast was very good. One thing to note: if you prefer firm mattresses, you should inform the staff in advance, as the standard mattresses are quite soft and the comforter is shorter, which may not be ideal for taller guests. There are many restaurants within walking distance, including European, continental, Muslim‑friendly, and vegetarian options.

The hotel is situated directly opposite the train station, making travel very easy. The staff were wonderful and very informative. Great facilities including a luggage storage service and a common area with complimentary ice and hot water. Rooms are clean, peaceful, and equipped with a fan. The bedding is high quality and very comfortable. Don't miss the breakfast on the rooftop; the view is stunning and the meal was excellent!

Great rooftop views and the staff was so helpful and nice!! Which is rare in this country. … :/

We had a wonderful time at this hotel, the staff were very good, particularly Susana, who help me to print off tickets, very professional. Breakfast was very good, particularly the multi-coloured eggs. The breakfast room had a great view and the hotel is very close to the station (bus/train). On departure the receptionist helped us carry our suitcases down the stairs at the entrance. Good location as Interlaken is not too big but has access to many mountains to wander up. Very pleasant experience.