location is amazing - short walk from the train station, located across from the Duomo Cathedral / Baptistry and a plethora of shopping / dining. Prada for example is on the corner. Our only snafu is that this is a self-service / self-check in. We did not get our check in instructions by email on time - the email arrived at midnight the night after we arrived, but fortunately we were able get in touch with a representative via Whatsapp and get our keycode for the main door and and keycode for the room. Our room had a sofa bed which was adequate for our needs but would have liked something a little more comfortable after a long day of exploration. The room is otherwise spacious and bathroom with areas to hang some of our clothes we rinsed, washed, and hung to dry in the shower stall. Will definitely use again, but will make sure we have our entry code in hand before we arrive 😉

Central location.. walking distance to all major attractions shopping and dining...

Central location.. walking distance to all major attractions shopping and dining...

I cannot say enough about the wonderful experience we had staying here. The location is excellent, close to everything. If you want to be close to the Duomo…this is the place to be. The room was so sweet and matched the Duomo which was visible from the window. The process of checking in and checking out was simple. But the MOST important part of our stay was the exceptional service provided. I inadvertently left cash and identification along with clothing after I checked out. Personnel contacted me immediately via email and then proceeded to express mail it to my next destination. The owner used his personal account to send the package to Venice. I’ve stayed at the Biltmore, the Waldorf Astoria and numerous other hotels in America and Europe and have never experienced this kind of service. We are so grateful we stayed at this hotel. A wonderful place!