Hotel Med Park, an Ascend Collection Hotel

Our room was clean and the front desk gentleman was delightful. Our patio area was in need of some service repair. The kickplate outside the door kept falling off every time we opened the door. And when we went to sit in the patio chairs, they were unlevel and rocky. In addition to that one of the chairs, the side arm was loose and a little dangerous. And the cute little table was missing the centerpiece so you couldn’t put much on the table because there was a large hole in the middle of it. The worst thing about this property, however, is the very scary underground parking. It’s very hard to see and it’s extremely narrow, so if you have a larger SUV or vehicle, you are likely going to get a scratch, trying to make this extremely narrow bend. Our overall stay was perfect for what we needed it to be, as I stated, the gentleman was delightful and helpful, the unit was clean. And they had a nice little breakfast set up with some hot and cold foods in the morning. We just needed a little bit of repairs and a fair warning about the parking garage. There was no street parking or anything around available to park in an alternate space.

It was easy to check in, park and get to our room. Before going up to our room though, one of my daughters noticed the sign for breakfast times and area. While checking in we were asked how many in the room but we’re not told about continental breakfast. Also after going out and having dinner, getting ready to go to sleep, we didn't have enough pillows or towels for shower. I called desk about 9:30pm and we were asked to wait about a half hour. About 10:10pm I called again to find out message was never given to whomever was supposed to deliver we waited til about 10:40pm. If you ask for a reservation for 6 adults there should be at least 2-4 extra pillows for pull out couch in the closet. And at least 6 body towels in the bathroom. And also be told about the breakfast.

TV situation not great.

Great place to stay Thank you 🙏