citizenM Kuala Lumpur Bukit Bintang

This was a great hotel with a few little issues. We had no hot water the first night but the hotel staff immediately moved us to a higher floor, after that the shower was excellent, both heat and force. The rooms have iPads which control just about everything - lights, blinds, curtains and TV. Everything works OK except the TV. We had to turn off the power several times to reset the connection, s instructed by the hotel, but still it was unreliable. Perhaps a bridge too far with integrating technology. Breakfast was very good, a reasonable variety of options with very nice coffee. Staff are excellent, very helpful and friendly.

The room, while compact, is very clean and very modern. Everything is controlled via the iPad. Comfy bed. central location which is a stone's thrown from Jalen Alor. Most tours pickup from this hotel. Breakfast is included and has a good location selection to compliment the continental fare. Highly recommend.

Modern, clean accommodation. Friendly staff. 3 minute walk to Jalan Alor Street Market. Room was compact. Bathroom was compact too. No tea and coffee making facility in room. However, there was bar/restaurant on site. Overall, a very positive experience at CitizenM. Would stay again.

Favourite good value place to stay in KL. Small quibbles - have to give the room door a hard shove to open it; would like room service or late night dining (tbf many eateries nearby open late though); a small gym would be great but...for the money, quality and location can't beat it.