Hotel Grand Istanbul

We had a fantastic stay. The staff are very friendly, the hotel is in a great location, walking distance to many shops, restaurants and places of interest. The hotel is close to the excellent transport system and the beds are very comfortable. It was our second stay and we will be back soon.

Very gd service

:)

Hotel reception staff knows english langaue, this was useful, the rest of the staff had almost zero knowledge of english, which does not help at all. Positive points: Quick check in, good travel guidance from reception, comfortable bed, air conditioning, window can be partly opened, hot and cold water available in shower, electric kettle provided, lift available to top floor, sim card available at reception. Negative points: Breakfast was disappointing, we were misguided that breakfast is provided, room size was smaller then expected, very limited supply of tea, coffee, milk, hotel reluctant to supply it when needed at nights, thrifty attitude, limited seating in lobby for breakfast, sometimes customers had to wait in que.