Joyway Hotels Istanbul Sultanahmet

The hotel was in a great location, very close to Hagia Sophia and the Blue mosque (2-4 mins) , with a short walk (10 mins) to the tram/ferry terminals. Staff were welcoming and nice. However, they didn't have our room available on arrival, so we were given a family room for the first night. We were then given our respective rooms the next day, but one of them wasn't what we had paid for with a sea view, which was disappointing and smaller. The rooms were clean, with good facilities. Cleaning staff were lovely and very accomodating. Breakfast was served at a restaurant about a minute's walk from the hotel. The food was good, with a generous variety to choose from.

We have stayed here multiple times and every time have had a marvelous experience. The staff are helpful and professional. Location is Sultanahmet is central to the tourist attractions. Would recommend this hotel highly.

It was fantastically located near to all the sights we wanted to go see. The restaurant was good, and the staff was friendly and helpful. We can warmly recommend, and we will be staying here if we travel to Istanbul again.

The location and the staff are excellent. But room cleaning isn’t as good. only one female staff at breakfast in No.3 is looking at guests and talking in her language, almost like making fun or laughing about them, wasn’t nice to see. But apart from her every other staff from reception to restaurants are extremely kind and helpful. Breakfast options are very limited - this was meant to be our highlight, hence we chose a 4* hotel, we’ve stayed in other 4* close by with amazing breakfast options. lots of flies everywhere, air con not working, cat coming in dirty- apart from Breakfast options and area the hotel is good.