Great location as easy to walk into town centre, great layout offering 3 bedrooms, well equipped kitchen & very clean. Had everything we needed for a family, including a log fire & heat pump.

Everything met our needs.

Great place to stay with the family while visiting Hamner. Well equipped in the kitchen. Comfortable seating in the living and the Beds were very comfortable. Great setting also. Such a nice spot, so close to town.

Not applicable. Location excellent.

We found access to shower difficult. We were all over 80 and those who showered found the bath slippery and potentially a bit dangerous.

It was close to town and nice

The biggest issue was the power (it was a scheduled power cut for Wednesday 7am- 6pm) which the manager emailed and said, meaning we would be without power when we were scheduled to be in the unit at 3pm. The worst thing was we were not told about the power being off on Thursday morning, when it went off just after 7am it stopped my sister’s ventilator that she uses whilst sleeping! She woke panicked and gasping. We all ended up stressed with the ventilator episode, no heat until we got the fire started and no coffee because we couldn’t boil the jug! I phoned the manager who didn’t answer nor reply to my message! I feel we were given no compensation for the time we didn’t have power and the also what could have been a catastrophic event with the ventilator. I think your team could do better at public relations.