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Ribera del Rio Club Resort

2,6 / 10

(4 Valutazioni)

€€€€

Appartamento in Distretto di Cieneguilla, Perù

2 ospiti · 1 camera da letto · 1 vasca

Motivi per prenotare

Ottimo prezzo per questa posizionePrezzo inferiore alla media della zona

Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.

Include gli elementi essenzialiWiFi/Internet, Piscina, Frigorifero e altro ancora

Posizione

city location on map

Recensioni

1 / 10

The service from we entered the doors in the reception at the hotel was disastrous. At the first level, they had no clue about our reservations through Hotels.com. There was also another couple with us that also did its reservation through Hotels.com, and ten minutes before our arrival they call us in the car saying that the hotel has to cancel their reservation due to waterleakage in the room. And without any plan or initiative to find another solution. And when we asked for helping us out with another solution, the answer was that they cannot because the hotel is full. So after the first contact with first level reception at hotel, we were sent to the next level reception that was the same lady that called us in the car. Really a horrible experience with this client customer lady. We people that know Peru at it best and worst, this is a classical by the book disastrous bad customer service, where the lady shows absolutely no empathy whatsoever, where she is constantly trying to give excuses and desperately trying to move away from any responsibility. She said that my reservation was not registered yet, and that refence number Hotels.com had given me had no value for that hotel. We simply had to go out and find our own solution and complain directly to Hotel.com. Fortunately, a young man came to our assistance and manged to find our reservation, however, he said that he could not give us a room because the reservation from Hotel.com just came into their system.

1 / 10

The service from we entered the doors in the reception at the hotel was disastrous. At the first level, they had no clue about our reservations through Hotels.com. There was also another couple with us that also did its reservation through Hotels.com, and ten minutes before our arrival they call us in the car saying that the hotel has to cancel their reservation due to waterleakage in the room. And without any plan or initiative to find another solution. And when we asked for helping us out with another solution, the answer was that they cannot because the hotel is full. So after the first contact with first level reception at hotel, we were sent to the next level reception that was the same lady that called us in the car. Really a horrible experience with this client customer lady. We people that know Peru at it best and worst, this is a classical by the book disastrous bad customer service, where the lady shows absolutely no empathy whatsoever, where she is constantly trying to give excuses and desperately trying to move away from any responsibility. She said that my reservation was not registered yet, and that refence number Hotels.com had given me had no value for that hotel. We simply had to go out and find our own solution and complain directly to Hotel.com. Fortunately, a young man came to our assistance and manged to find our reservation, however, he said that he could not give us a room because the reservation from Hotel.com just came into their system.

2 / 10

No reservation in their system, no rooms available. The explanation was Some employee didn’t close the occupancy to Expedia. This hotel is 1.5 hours out of the city …. Is not easy to find an hotel when you have senior people … no excuses At least we enjoyed rhe weekend in a different place and counter

2 / 10

No reservation in their system, no rooms available. The explanation was Some employee didn’t close the occupancy to Expedia. This hotel is 1.5 hours out of the city …. Is not easy to find an hotel when you have senior people … no excuses At least we enjoyed rhe weekend in a different place and counter

Foto

Front of property

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Ribera del Rio Club Resort

Exterior

Room

Room

Exterior

Room

Non perdertelo! Prezzo e disponibilità potrebbero cambiare

2,6 / 10

(4 Valutazioni)

Appartamento in Distretto di Cieneguilla, Perù

2 ospiti · 1 camera da letto · 1 vasca

Motivi per prenotare

Ottimo prezzo per questa posizionePrezzo inferiore alla media della zona

Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.

Include gli elementi essenzialiWiFi/Internet, Piscina, Frigorifero e altro ancora

A proposito di questa appartamento struttura in affitto

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a minibar and towels. Other amenities include a freezer, kitchenware and utensils, soap, and toilet paper.

Servizi

Piscina

Non fumatori

Frigorifero

WiFi/Internet

Microonde

utensili da cucina

Minibar

Non sono ammessi animali domestici

Articoli da toeletta gratuiti

Asciugamani

Asciugacapelli

Mappa di Distretto di Cieneguilla, Perù

city location on map

Valutazioni e recensioni

2,6 / 10

(4 Valutazioni)

€€€€

Domande frequenti

Il parcheggio è incluso in questo appartamento?

Il parcheggio non è specificato tra i servizi disponibili per Ribera del Rio Club Resort. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.

C’è una piscina in questo appartamento?

Sì, presso Ribera del Rio Club Resort è disponibile una piscina. Buona nuotata!

Ribera del Rio Club Resort accetta animali domestici?

Purtroppo, in questo appartamento non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”

Quali servizi sono disponibili presso Ribera del Rio Club Resort?

Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, non fumatori, frigorifero, wifi/internet e microonde.

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2,6 / 10

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