King Minos Retreat Resort & Spa

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Hotel and staff were so amazing. They handled everything with professionalism and kindness. They did an outstanding job in making our stay worthwhile.

Room was lovely and tastefully decorated. There was however an awful drainage smell as you entered the room. This was raised with the hotel who seemed to just mask it with an air freshener. The hot tub was huge but uncomfortable as didn't have usual moulded seats in it and few bubbles. It was also quite dirty and the wood around it warped and worn so in need of some renovation. Food was delicious, staff ok although not as attentive as other hotels we've stayed at so was waiting a while to order drinks as couldn't help yourself despite all inclusive. Pool area was lovely although usual people reserving beds for hours these should be removed if no return after an hour). Short walk to beach and yes you do need to duck your head to walk under road to access it but not bad. Husband is 5'9" and this wasn't a problem. Despite some issues we enjoyed our stay and found it very relaxing which is what we wanted.

My room was smaller than the pictures on Expedia but fine for just me but would have been small if i was with another person. Cleaned daily and the facilities were good. The shower was lovely and the bed was comfortable. It would have been nice to have a bath and a larger room despite being a solo traveller. I saw the hotel was largely empty, i think they could have accomodated a free upgrade considering the rooms i saw empty on my floor and others. Staff were hit and miss. Pool staff were a tad dismissive of me (which i had to raise, only to be told they had problems with solo female travellers in the past) but restaurant staff, reception were very accommodating and pleasant. Lack of food choices (apparently this was down to it being end of season) A La Carte wasnt great. Drinks were nice but no afternoon snack bar food (only rolls and yogurts from a fridge outside. This is more a 4 star at a push, if i had to go again, i would book room only and eat out. The pool was freezing, i didnt go in once in 7 days and only used the indoor one. Spa was incredible and worth every penny. All in all i think i could have had a better stay elsewhere for hwat i spent i expected better and was disaapointed but loved Crete on the whole.