Very easy to get to the museums and tour buses

A step stool would have been useful to get the wine glasses on the top shelf

The location, so close to the Prado and in the beautiful las letras was incrediable. I loved pottering around the neighbourhood and being so close to the museums. The apartment is well appointed and had everything i needed. The shower pressure was impressive

I stayed for a few weeks so could have done with a few more cleaning products. Also- no cork screw!

Really good location, 15 to 20 mins walk to Atocha station and to everything a visitor would want to see. Close to bars, restaurants and supermarkets. Secure building, strong wifi, Karol met us and went through everything. Comfy bed, nice bathroom, lots of hot water and shower was excellent. Very clean. A point to note that the kitchen and bathroom benches, the shower rose, the hooks on the walls and the kitchen cupboards are very high and it was obviously built for tall people. We had to stand on a chair to reach the bowls and plates in the kitchen. Well equipped kitchen for cooking. Good air con. Elevator.

For the price, we would have expected the apartment to have a few nice touches, there were no cushions for the chairs, only one pillow per person, one towel per person (we were there five nights) no blankets, not even a basket for the pegs. No extras just the basics. Basic personal amenities provided. Enough toilet paper and body wash for one or two nights. The bed was very short and we aren’t tall people, just average. No view, just three high walls. Clunking noises from the elevator which is behind the bathroom.

Close to the city center, good bed.

It has a terrible smell of sewage coming from the bathroom, and the bed is just two steps away from it. The bathroom has no window or exhaust fan, so imagine how it would be if you were with someone. The bathroom could be much cleaner; the walls are dirty, there are no shelves in the closet, the two armchairs are so filthy you can't even sit down or leave clothes on them, and you can hear everything from the apartment above as if it were right next to you. The bedroom and bathroom wall is behind the elevators, and the old elevator door bangs very loudly; if you want to sleep before 1 a.m., it's impossible.