i liked the location of the apartment and also the size and ammenities within the apartment

The key process, locked box arrived late and night, lighting was not good and difficult to access lock box

Good hot/cold air conditioning unit. We needed the heater in January. Excellent location, plenty of hot water, good Wi-Fi. Key lockbox was just across the road so no problem. Overall very pleased.

However, there were several irritating defects which a handyman could have sorted in minutes i.e. patio door hand hanging on one screw, shower head holder hanging off, fly screen on bedroom window wouldn’t stay locked down (not good in Summer) couldn’t open main wardrobe doors as knobs broken off 😡. No mattress protector on the mattress an essential basic hygiene requirement for all rented accommodation. 😡. Not possible to contact a human, contact by writing to a stupid AI with predetermined standard and usually unhelpful replies. 😡. Only one set of 2 keys given, gate and flat, if you lose them you have to write to the stupid AI computer and hope that it sends out the locksmith who will charge you €180. good luck to you with that when it’s raining and you’re stuck out in the street at midnight. 😡. I hope you like rap music because the thump, thump, thump of the music from the Serenity rooftop bar starts at 12 noon and goes on all day till 11pm. If you are on your balcony it eventually gets to you. 😡

Ordenado, limpio, fácil check in y sobre todo en el corazón de la diversión en Puerto del Carmen 😃

Lanzarote always beautiful

Great location and facilities good. Difficulity finding the keys