Location was excellent. Initial entrance to the building was very confusing

The key boxes information on the website was not up to date and was only informed of the new information a few minutes before we arrived. There had been several more lock boxes added so it was more difficult to tell it was the correct one.

ottima posizione comodo da raggiungere , molto tranquillo e pulito c'era tutto a disposizione

unico difetto le merendine ed altro materiale alimentare presente al nostro arrivo erano tutti scaduti

Great location, close to city centre, tourist attractions and canal yet the area is very quiet and we felt very safe. Comfy beds. Clean and tidy. Dishwasher, washing machine, washing up liquid, toiletries, all included. Great little welcome basket and even milk sachets in the fridge.

Even with the guide it was still very hard to find the main door into the building. We ended up on Upper Marshall Street and had to ask a resident who took us through the carpark. If the guidebook said something along the lines of "once you have taken the key from the lockbox turn and look directly behind you, you will see a glass door facing you. Use the fob to go through that door" it would be much easier for people to find the way in.

The property was clean, spacious and in a good location. The beds were comfortable and apartment was very quiet.

Access - the instructions of how to access the property needs updating. We were asked to find a blue secure key box on arrival and there wasn’t one - all the key boxes were coloured black. We spent a long time trying the access code in all the boxes until we found the right one. Equipment - somewhat lacking I.e. only one decent baking tray, no waste disposal bin in the bathroom (essential for females), no vacuum cleaner, waste bin broken in kitchen, no washing up bowl, no instructions on how to use the cooker or microwave etc. Apartment itself - although clean it needs a general update. There were stains on the carpet in the lounge area and bedroom and the sofa was well used, not comfortable at all, and needs replacing. Outside area - as stated in the instructions, there was no lock on the door and no privacy as the bamboo screening between the apartments was totally broken and needs replacing. Complimentary ‘goodie’ box - although very welcome and not expected, every single product (biscuits/confectionary/crisps) was well past its expiry date (one expired in February 2025). Overall, this could be a superb apartment as it’s in a great location, but it’s tired and needs updating with a general overhaul. Probably not worth the price that was paid to stay there.