Serenity at Coconut Bay All Inclusive - Couples Only

The staff at serenity are amazing. Our Butler Ethan was outstanding. We have been before and the other butlers that we were associated with McCarthy, Daniel, Davidson and Quade were all excellent as well. Kevin was outstanding as was Ray, Solange and jakim helped during our dinners and provided wonderful service. There wasn't anybody on the staff at serenity that did not provide helpful and professional service. Rooms are outstanding and the cleaning on a daily basis was excellent. Good is outstanding.

Great place for a honeymoon!

Great!

I don’t even know where to begin—this was truly one of the most memorable trips my husband and I have ever taken. From the moment we arrived, we were greeted with genuine warmth and treated like family. Nella, Ginel, and all of the wonderful staff welcomed us by name and with a smile every single day , and Kevin kept us engaged and entertained from the moment we stepped onto the property until the moment we left. Our butler, Kimberly, was exceptional—caring, attentive, and sincerely invested in making every detail of our stay feel special. Housekeeping was another highlight. Shirley is an absolute gem. She left us daily affirmations and the most creative towel designs, and her energy set the tone for our mornings. Jonathan, the Coconut Man, made sure we had fresh coconut water every day, which became one of our favorite rituals. And even relaxing by the pool came with thoughtful touches—Ray surprised us by cleaning our lenses while we lounged, which was such a simple but memorable act of kindness. The food was outstanding, the entertainment kept us smiling day and night, and every staff member we encountered made us feel welcomed and cared for. This resort isn’t just 5 stars; it’s in a category of its own. We’re sad to leave, but already talking about when we’ll return to this little piece of paradise. ---