Had missed the Che k in email that came from a different email address but was s le to get in contact with someone by calling the phone number on outside wall. Response was quick. Rooms were neat and clean. With little kids, I liked that there were not too many decorations that they could grab. Extra sheets would have been good, but having the bassinet for baby made up for it. Location was perfect right across the street from the ocean. Pool was the right size for our large party and had plenty of seating. Mom kept complaining of all the stairs and not having the living area on the same level as the kitchen, but you can’t have it all. I preferred it that way because after eating the kids went to the bottom giving the grown up space to talk in the kitchen/dining. My only personal downside is that the coffee pot was broken. But the kitchen was well stocked with seasonings