Alaiye Resort & Spa Hotel - All Inclusive

This hotel was perfect. Everything about it was amazing in particular the staff and food available. I would recommend this to my family and friend and would definitely go back.

Very nice and clean hotel. All staff were very helpful and friendly although they struggled with our english. Majority german guests. Have to point out that out though, found the reception staff to be off-hand and dismissive, and not particularly welcoming or friendly at all, think they need to take lessons from bar staff. Asked three times for late check-out as flight wasn't due home until 10 at night, was told to come back on the day of check out to see if we could have late check out which we did only to be told they didn't have anything available. Find it hard to believe that such a large hotel in not a particularly busy season was completely booked out without 1 room for 2 to spare, wouldn't go back there again.

Overall was excellent! However, reception was ok, wish they were more helpful and more smiling when guests arrive. Food was overall decent, the pools were good and clean, some staff were friendly. The sea was awesome, I really enjoyed stay with my family.

We spent a week in this hotel Pluses: - Food is great, especially evening grills - Great evening shows, though with too low roof. Performers (acrobats) sometimes had to come to the first row to show their tricks. - Good personnel (german-, english-, russianspeaking) Minuses - Terrible wifi. In our building there was none. Had to go to the lobby. And it was extremely slow. - We had to pay for safe. Five star hotel must include this service free of charge. - Only one card per number. When we asked for the second one we were told that just come together. In this case there wouldn't be any need in two cards. - Lack of warm blankets in the room. - Two beds instead of one double bed. Just specifics - This is a "german" hotel.