Club Tropical Resort Port Douglas

Exceptional customer service. Easy check in/check out.

The unit was a tired and worn… and needed some soft furnishings as winter. But property had good facilities, communication was great and location excellent

Wonderful stay over Easter!! From go to wo it was a pleasurable experience. Gisela sorted out a bungled cruise booking before we had even arrived. And about Gisela, how nice to be greeted by such a lovely personality. A real credit to the industry! All the staff at Club Tropical were great. Communication 2nd to none! The room itself was tired and in need of a coat of paint in the least. However, it was very clean and well appointed, big fridge, beds comfy, lux pillows, and my favourite critique wherever I stay… “The water pressure” It was very good. The studio boasts a huge bathroom! Big bath, separate shower, and the mirror did not fog up…. “Small detail” but I feel worth mentioning! The cooking area is on the spacious balcony, The utensils supplied were adequate for a decent “cook up”. The balcony has metal louvers for privacy and to keep the sun out. We loved relaxing in that space and enjoyed “free tunes” from the courthouse hotel in the evening. We chose a studio overlooking Macrossan Street for “people watching” The music was a bonus…. Especially not having to pay the drink prices that they charge at the courty. Its normally the first pub we go to… no need on this occasion! The location of Club Tropical was fantastic for us, dinning central! On the subject of dinning… A special mention to Salsa bar and grill. Salsa is always fantastic and never disappoints! I am booked elsewhere in port for the next few visits, but will make Club Tropical a priority in the future!

Club tropical was good value for money. Although it was a little run down and outdated, apparently they are about to undertake extensive renos. We went out for the day to find the cleaning staff had left our door ajar after servicing the room, i emailed the management to inform them but got no response which was odd. Other than that it was enjoyable.