We met the host on the first day and never saw her again. On the second to last day of our stay, we lost internet signal. That was the day that we needed it the most. I wanted to check-in to our flight for the following day and we had to run back and forth to the shopping mall to complete out transactions. We never saw our host again. I received an e-mail to let us know to leave the keys in the mail slot. The area we stayed in was also a bit sketchy. we were told that it was quiet at night...not always.I would had like to know that we were farther away from the Innere Stadt. There were also no suggestions as to how to get to the airport.