Unho Tulum

Very beautiful, very clean, and very good communication

Had a great time at our stay of 2 days. Quite place wake up to the noice of the birds is peaceful. View of the jungle is beautiful. The pool is very nice and clean. Place around is under construction and so are the roads. Only concerning thing is the roads which are very bumpy and could be a challenge to get there. I would recommend this place to anyone that visits Tulum.

This was excellent value for Tulum. It’s listed as 5-star on Expedia, but I’d say it’s a very good 4-star stay and I would definitely rebook next time I’m in Tulum. Arrival was easy – an InDrive from the main strip cost around 100 MXN. The road in is a little rocky, but manageable. Check-in was quick with a coded entry system, though I was still personally greeted on arrival, which was a lovely touch. The room was spacious, clean and well equipped. The bed was exceptionally comfortable and I slept incredibly well every night. There’s a small but useful fridge, a safe, a good kitchen and reliable WiFi. Water pressure and temperature were both very good. Phone signal in the area is poor, but that isn’t the property’s fault. A real highlight was having a private pool on the balcony, plus there is also a rooftop communal pool with large loungers and day beds. Gerardo was fantastic throughout – friendly, responsive and always happy to help on WhatsApp. Cleaning and fresh towels can be arranged easily and I was also allowed a late check-out. Only minor improvements: there was a little rust/limescale in the bathroom, the towels could be replaced and body lotion alongside the otherwise premium toiletries would make it feel even closer to 5-star!

Location is off road, about 5 to 7 minutes from center. Definitely recoment to rent a car to explore the town and go to vicinity places (Bacalar 2 hour driving) The rooms need a little maintenance, but clean im general. The guess next door were really loud, some nights even until 3 AM. I will give another chance if i go back to Tulum.