Good Room. Central Location. Easy to navigate.

Good clean room in a convenient location for the Basel SBB rail station.

Apartment was very spacious, clean with double bed which was very soft and comfortable (pillows a bit hard but not the end of the world). There’s a dining table with chairs as well as a desk and long sofa/seating area in the room alongside a fridge, microwave cooker, kettle, iron - bathroom also very clean and spacious with shower. Location is 5 minutes walk from Basel SBB train station and main tram area, airport bus leaves from outside train station so transport options were perfect. Food choices and supermarkets very limited unless you walk more towards the cathedral and the Rhine. Check out us 10am which is a bit disappointing but for an extra CHF 42 (around £40) late check out was easily arranged. There were no property staff in the apartment building so contact with staff was literally zero. Access is given by code which is entered at main door and for room.

I recently stayed at VISION APARTMENTS Basel and overall had a comfortable visit. The space itself was clean and well-presented, and the location made it easy to get around the city. There were a few areas where the experience could be improved. Communication with customer service was a bit slow at times—especially when we were trying to arrange luggage storage prior to check-in, which took longer than expected to coordinate. Additionally, the TV did not appear to have access to local or news channels, which may be something to note for guests who like to stay connected to local programming. Although I have called and complained a couple of times. Lastly, some clearer instructions for the lighting system would have been helpful. It took a bit of trial and error to figure out which switches controlled which lights. Overall, I had a pleasant stay, and with a few small adjustments, the experience could be even smoother for future guests.