Good host thank you for the stay

This seemed to be the first time this apartment was rented and experience was quite clumsy and frustrating. We were constantly asking for things that we needed and had presumed would have been provided, as with other rentals. (i.e a fan and a pair of sheets). Access on the first day was a very difficult and frustrating- the sign on the apartment is different than what is indicated in the check in instructions. Several parts of the apartment really needed some attention- i.e the flimsy shower liner and broken window blinds... And considering the state of this very minimally outfitted apartment, I thought it was ridiculous that they had a very high security hold.