Well presented, good sized

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Very nice apartment - quiet. Carpark easy to access with our large car.

Batthroom & Bedroom floors needed a bit better cleaning.

Excellent location and best hosts I have dealt with yet.

King bed should mean king bed - not two singles put together with a sheet!

Things I wish I knew before I booked include, terrible information about booking, ie, parking space, key pickup from seperate location, ‘cleaning fee’ being 30% of cost and the aggressive tenant who vandalised my car because I couldn’t find my car space. I was there in Canberra for medical procedures and incapacitated. I felt very stressed by the whole experience. Additionally there was no internet despite their trying to make out it was broken. It is non existent. The mono colour scheme was depressing and the location included a long day ch8ld care centre so the noise during the day was awful. The whole process reeks of con job as they duck the service and value of a hotel. I like self contained apartments but I couldn’t use the oven as there was no ovenware, there was 4 satchels of coffee otherwise I would have bought my own. No bathmats, hand towels or face washers and only 1 tea towel. I’ve been generous with. Score of 6 as I recall all of the things that made this a never again property or anything to do with Serain residences anywhere.