I notified staff by WhatsApp my arrival, and they were expecting us , assisting with our luggage.

The cleanliness and the friendly staff.

The open plan nature of the pool, outdoor and indoor seating made it the perfect villa to hang out in with a group of friends!

Nothing - everything was perfect!

Location - walk to Cashew Tree and El Kabron. Easy to get around Quiet - liked no being right in the center of the main shop/restaurant area Villa layout - bed configuration worked well, 3 up/1 down Pool and outdoor lounge - comfortable and nice place to spend time Construction in area was not really a problem. Roosters were louder. Staff were very friendly and tried to help where they could

Villa not clean on arrival. Couple of days we had to follow up cleaning Biggest issue was water pressure - sometimes no water coming out. Pressure pump not working and occasionally would send scolding hot water out without warning Linen - towels and bedding - not of a quality consistent with other luxury villas in Bali No BBQ available for use A/C in downstairs bed had some operational issues - loud and erratic temperature Definitely not enough cutlery, crockery and glasses available and mix and match. Small things but other villas we have stayed in are far better equipped. Some of the small things would be easy fixes. Generally the villa was just a bit tired and in need of some maintenance