Nice flat. We had a problem with one of the bds and a toilet seat but spoke to the host and they sent someone around to fix it immediately which was great. Kitchen was well equipped and good shower. Great location.

Sofas were not good. Very low. It was OK for us but would have been impossible for infirm or elderly people. The surrounds in the bathroom sink were coming away. Toilet seat was loose and one of the single beds was on wheels and moved around! The front door lock was very dodgy. We were worried everytime whether we would actually get in. There was only one key to get into the actual flat and there was glass in the door so it didn't feel very secure.

The property management company was responsive; the flat was spacious, historic and architecturally grand; the beds were comfortable; the master bedroom was especially cosy; for a rental flat, the flat had a nice selection of books; the location was excellent; check in was a breeze

The flat had very strange, low-to-the-ground 'lounge sofas' not really suitable for normal sitting, only really for slouched lounging. The WiFi also wasn't working while we stayed (the management company was just switching Internet provider). The shower hook was loose and there were some cracks in the tiling. One corner of the living room clearly had a longstanding leakage issue from the wall.

There are many places to see and explore within walking distance of the proerty without going in to Glasgow. So a very good location.

Unable to lower the window blinds in the main room, but may need a special technique which we were unable to figure out.

Wonderful flat, spacious, elegant, quiet, in excellent location for the west end with shops, restaurants etc in easy walking distance, along with university, kelvingrove park, museums etc and convenient bus and subway connections to the city centre. Kitchen was large and had everything, bathroom was nice, hallway spacious with a nice sideboard to organise things and recharge electricals. Bedrooms were nice. Lounge was spacious and comfortable.

Communication before arrival could have been better. I was sent a lot of automated-looking messages asking me to re-send bank card details to make a deposit, to upload passport/driving licence details and to send a photograph of myself before I was allowed to see the details of the property. This was quite a slog. Even when I finally got through this, I had to keep hunting around to try to get hold of the code for the keybox, before eventually finding out that I wouldn't be told this until the day of entry. This was quite stressful as I was travelling by train most of the day, with uncertain WIFI connections. This all seemed unnecessary and rather impersonal.