BH Hotel

Everything. Beautiful room, fabulous service from the staff, delicious breakfasts

Nothing

Staff are welcoming, kind and courteous. The location is perfect for train station and access to the other great suburbs of Rome The room is a good size and comfortable bed. The breakfast courtyard is very charming . There is also a nice roof top to chill with the stars

I would next time not have the room next to the lift . Little noisy

Staff were so friendly and courteous. Facilities were great and breakfast had everything you would ever want in a breakfast.

The hotel staff were amazing. Very helpful for any questions or needs I had to ask. Most of the staff understood and spoke English which made our communication an easy go. The complementary breakfast was a very nice touch each morning. Overall the food and drinks were a very good quality. The hotel staff representative in the breakfast section, he was very friendly, cordial, and prompt for any requests we ask him. I did not see a name tag so I don’t know his name off hand. The hotel was in a very nice location and not with all the overcrowding of tourists that I saw from other hotel locations.

What could have been much better was the bed mattress and pillows? The mattress was hard to sleep on too firm. The bed pillows were small and hard as well. I ask for different pillows, but it did not help much at all. Definitely needs the attention of hotel management in my opinion. There was no room to place our luggage other than laying it open on the floor? As for the overall cost of our hotel stay it felt it was a bit to high to pay maybe because of its seasonal prices?