I'm pickier than most, so if you're like most folks, other reviews might be more helpful. I like pillows with oomph. To understand what I'm talking about, imagine the sensation of a mouthful of hot Belgian waffle with strawberries and whipped cream only to realize after biting down that there was nothing on your fork but a few drops of syrup. And imagine the spare pillows in the closet were not real maple syrup, but corn syrup and chemicals. I used a throw pillow from the couch. I'll accept that my final choice was probably my fault. I thought this unit had a view of the ocean. It did not. The outdoor couch caught my eye and I guess that blinded me from doing a double check on the view. Building F is the last building and you have to cross ten denture-rattling speed bumps for each in and out. I don't like speed bumps. I don't even like the concept of speed bumps.Decoration and furniture placement reminded me of vacuuming day when you shove everything against the wall and forget to move it back. Uninspired pictures, fake plants and an ALOHA carving you might find at a garage sale seemed like an afterthought. I desperately wanted to straighten the pictures, but thought, "What's the point!" BIG TV screens. I didn't fly 10 hours to watch TV! To close on a positive note, the staff was responsive, pleasant, and understanding. Had I the energy to ask for a firm pillow, I believe they would have accommodated me.