Unfortunately, the check-in I was quite looking forward to the customization of the door code as to my four digits of cell phone number, but unfortunately, when that was attempted, couldn’t be entered into the unit suitcases in Hand the cold winter day reached out to the manager, found out there was another email immediately after notified me that it’s going to be customized, but if it doesn’t work default, why this didn’t Get included with the first email about the customization. I do not know.The first three days I can’t recall we had no hot water resulting in a plumber, coming in to the unit to repair.The basement unit was vacant and the door was unlocked, which was handy since that is where we ended up having our showers for the first couple of days.Don’t get me wrong. The unit was amazing clean spacious well organized just needs some fine-tuning to opening to the clients. I will rent again if the need arises it was Christmas holidays, but yet we got hot water so I got a praise whomever arranged that.

The house was perfect for our family. Lots of bedrooms for us all. Comfy beds too!

Great house for our family trip!!!

A good parking spot for 1 vehicle in the back, limited parking on street, comfortable beds and couches, adequate towels, and cleaning products. Great location, easy to get to. Host was responsive, but from the beginning of the booking there were issues with communication through VRBO. If you want to book with this host, I would recommend to deal directly with them, and not through any other site as there were discrepancies between VRBO and the host as to what was paid and what was owing. I do not plan to ever book any properties with this host again as there seems to be too many people involved with the property management group and several opportunities for miscommunication to occur. The cleaning staff was not finished cleaning when we checked in, though the host said they were just finishing up. They continued to clean for over 2 more hours and we were not able to bring our things in and unpack as the cleaner and her son were occupying the basement. We discovered later that the vacuum was plugged with paper towel, the washing machine upstairs was not working, and there was quite a few minor damages throughout the house that we immediately disclosed to the host (to which they replied would repair upon our departure rather than while we were still in the house). Overall we really liked the property, but just didn’t like the issues dealing with the back and forth between the host and VRBO.