The view and facilities were amazing. The rooms are large and all have exceptional views. They provided all the things in the kitchen that you would need, including cling wrap! They also provided enough shampoo, conditioner and body wash for 5 people for our stay. The beds were comfortable with views from both rooms. The pool is huge and warm with 2 large spas, sauna and steam room, there is also a beautiful outdoor area with seating and BBQ area. The whole apartment block is clean and tidy. It is so close to the trams, Southern Cross and lots of food places. It is such a convenient place that is comfortable and beautiful.

I tried contacting them on both the phone number and email provided over 15 times before our stay and got no response. The only response was the same auto generated email to fill in the form requesting licence, card details and $400 holding bond. There were questions that I really wanted answers to, unfortunately I couldn't ask.

Stunning view over Melbourne with the most beautiful indoor, heated pool in the 7th floor, with sauna, steam room and well equipped gym. In front of the Southern Cross Train station, in the free tram zone and taxis easily accessible.

It would have been nice to have just a few capsules of coffee, especially if it’s just a short stay and nlt have coffee in the morning.

This apartment is located in a great spot and the views are spectacular. The host was very attentive. It is well appointed with just a few tweaks need to make it a true luxurious apt. Will stay again.

The location and the view were 10/10!

Where do I start? Disappointing stay due to poor management and lack of communication Unfortunately, our experience with Opulent Stays Melbourne fell far short of expectations. It’s important to note that the apartment managers are not the building reception staff, so any issues rely entirely on Opulent Stays choosing to respond—something they were very slow and inconsistent with. We stayed as a group of five (three adults and two children), and the apartment was noticeably more worn than the photos suggested. The carpet and sofa bed were stained, and we were not provided sheets or a pillow for the fifth guest. The kitchen was one of the most disappointing aspects. It was very poorly stocked: a coffee machine with no pod or granules, no tea towel (we had to use a hand towel), only one wine glass, three mugs, no drinking glasses, and only plastic children’s teaspoons. The oven had visible grease droplets, and the plates in the cupboard were wet—something we only realized after plating our dinner on the first night. On top of this, the first time we took out the kitchen rubbish bag, we were shocked and disgusted to find the kitchen bin was filthy and clearly had not been cleaned in a very long time. It was unhygienic and completely unacceptable. The dining table setup also fell short. Although the listing suggests seating for four, only three chairs were available—and one of them was dangerously loose. A fourth broken chair was stored in the cupboard. This meant our group couldn’t sit and eat together at a table. The bathroom itself was lovely, but for five guests over four nights, we were given just two small tubes of body wash and shampoo, and no soap bars (free toiletries advertised). You will need to bring extra toiletries if you’re staying as a larger group or for more than a night or two. Access to amenities was another major issue.