Absolutely perfect

We were looking for a home for a quick trip to Tahoe to catch some snow. Needed some help (user error) with the front door code and the property management company was great! This home is cozy, clean and well stocked. The lot is flat, so parking in the 10 inches of snow that fell was easy. The home has a fenced in backyard, and our two dogs loved it! Definitely a home we would come back to!

Overall was a great experience. Check in process was easy. House was clean Loved the room heaters. They were perfect for the cold weather. Only thing missing was a snow shovel and a windshield scraper for the ice.

The home was perfect and cozy for what my family wanted over the thanksgiving break. Although upon arriving I was told that there was maintenance going on with the downstairs toilet where the toilet actually had to be removed and an old one placed on that was very wiggly which made it not usable which was a bummer. The maintenance guys were amazing and very knowable but it was the first hour and a half upon arriving we had to deal with that. Then as we settled in I noticed the upstairs bathroom was not cleaned. Dirty towels still hanging from the previous renters. Hair in the trash was not taken out. We were left with one clean towel. So I cleaned all the towels and just felt irritated that I was cleaning this house up vs relaxing. The downstairs was poorly vacuumed. I was told logs would be provided for the fire which they were not. The property manager through Grand Welcome apparently put in a ticket with marketing to reimburse us something for the inconvenience but I have yet to hear from them after following up myself. Even though with everything going on we flipped the narrative and the home was cozy. Kitchen is stocked with everything you need. The neighborhood is our favorite for walks. And the fireplace was roaring once we purchased logs. The owners of this home did an amazing job just wish we started out our trip a little better.