Tommaso took our booking last minute due to my error with another property. He went out of the way to ensure our comfort. We only used the downstairs rooms of this grand centrally located apartment. The apartment has windows overlooking two different streets and back bedroom looks into a large lightwell which provides excellent cross ventilation. The clothes washing machine was especially helpful! ¡Gracias Tommaso!

I have limited vision, especially at night, and nightlights would be helpful in strategic areas..

Il miglior appartamento in cui siamo stati a Siena!!! Ottimo il contatto con lo staff. Appartamento incantevole, grandissimo e pulitissimo, riscaldato alla perfezione, arredato con eleganza e cura dei particolari, c’era tutto il necessario, molto silenzioso, ottima posizione in centro. Consigliamo questo appartamento a tutti!

the mais. salon is beautiful with high ceilings.

There is only one true bedroom. The first mezzanine has an air-conditioning unit, but it is positioned directly above the bed, making it unusable unless you want to risk catching a cold. There’s also a huge window without curtains, making it difficult to sleep. The second mezzanine is extremely hot as there is no air conditioning, and the main bedroom also has no air conditioning. The kitchen is poorly equipped. No basic supplies were provided — not even washing-up liquid or detergent for the appliances. Upon arrival, there was no water or any kind of welcome pack. Interactions with the manager were very rigid, with a €30 surcharge for arrival outside the strict 14:00–19:00 time slot. It’s surprising that these hours don’t align with most flight schedules — especially frustrating since there is a key drop box available, which should make flexible check-ins possible. ⸻ Do you want me to also rewrite it in a more formal “review” style so it reads like a structured Airbnb or Booking.com feedback? That could make it sharper and more impactful.